Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product BUGA05: Good bucket but sent out damaged
Service: Product damaged and should not have been sent. Very poor quality control.
Product BUGA05: Lovely sturdy bucket. Perfect for logs and looks great.
Service: I want to give 4.5 stars but not the option. The products were brilliant and packaged well. Only negative was the postage was slower than expected.
Product BUGA05: Can’t fault the pots which are very nice and lovely quality.
Service: I would of given this 5 stars however I got a text message and email to say my item would be delivered on the Friday but it didn’t turn up until the Monday.
Product BUGA06: Using it as a large coal bucket and so far so good. No dents or chips and looks a darn sight better than the plastic tub we were using.
Service: Very well packaged and arrived within the time specified.would use them again.
Product BUGA05: Excellent. .
Product BUGA05: Bought as log bin to replace a bright pink trug which was doing the job beforehand. This item is even nicer 'in the flesh' and plenty big enough for the job... plus it suits the decor more.
Service: Great products; v good quality (large galvanised bin and small iron fire pit). V quick despatch and easy delivery arrangements. Great service. Thank you.
Product BUGA05: Lovely product, good quality.
Service: Very prompt delivery.