| CHRISTMAS DELIVERY |
| For guaranteed Christmas delivery for UK Standard Delivery please order before midnight Sunday 17th December. |
Please note, all deliveries are weekday only (exc. bank holidays) unless Saturday delivery option has been selected. Available delivery options for your order will be displayed at checkout. During busier periods, delivery time may be longer than expected (up to 10 days).
HIGHLANDS, ISLANDS AND NORTHERN IRELAND
|
Delivery Method |
Delivery Time |
Cost |
|
Standard (Orders over £100) |
Within 3-5 working days |
FREE
|
|
Standard (Orders under £100)
|
Within 3-5 working days |
£6.00 |
|
Next Day |
Next working day (Order before 2pm) |
£10.00
|
|
Large & Fragile |
Within 3-5 working days
|
£15.00 |
|
2 Person Delivery
|
Up to 14 days |
£60.00 |
Orders containing both standard and larger items: items within an order which qualify for standard delivery will be despatched within 2 working days. Our specialist delivery partner will telephone you directly to book the separate 2-person delivery of larger items, which you should expect to receive within 14 working days.
HIGHLANDS, ISLANDS AND NORTHERN IRELAND
|
Delivery Method |
Delivery Time |
Cost |
|
Standard |
3-5 working days |
£15.00
|
|
2 Person |
Up to 14 days
|
Quote required |
Please note that you will be required to pay import taxes upon delivery of your order where applicable.
|
Delivery Method |
Delivery Time |
Cost |
|
Standard |
3-5 working days |
£15.00 |
|
2 Person Delivery |
Up to 14 days |
Quote required
|
Contact Customer Service via our contact form and we will be happy to assist you.
Please note that you will be required to pay import taxes upon delivery of your order where applicable.
For products that exceed size or weight limits, we offer a specialist delivery service.
The team will contact you directly to arrange a convenient delivery date. If your property has any access restrictions, please add this to your order notes and make our team aware when they contact you. Items will be delivered to your room of choice, providing there are no access issues, and it is safe for our delivery team to do so.
In the case of large furniture sets, packaging will be removed. Please make sure to fully check the product and ensure that you are fully satisfied, before asking for the packaging to be removed. Unfortunately, we are not able to send you new packaging and we cannot accept any large items to be returned without it. We are unable to offer an assembly service.
Your despatch email will contain the chosen courier and tracking number to enable the tracking of your parcel in the lead up to delivery.
Alternatively, you can track your order by signing into your account and visiting the 'My Account' area.
We hope that you will be delighted with your order, however we understand that there may be occasions when you wish to exchange or return items. To find out more please visit our returns page.