Delivery

In a bid to bring your outdoor space to life this spring, FREE DELIVERY on our complete range of Garden Furniture & Outdoor Storage designs is currently available on all orders placed by 9am on Monday 4th March 2024. Guaranteed to reach you by Easter; offer applicable to dispatch addresses within mainland UK only.

 

Please note, all deliveries are weekday only (exc. bank holidays) unless Saturday delivery option has been selected. Available delivery options for your order will be displayed at checkout. During busier periods, delivery time may be longer than expected (up to 10 days).

 

UK MAINLAND

HIGHLANDS, ISLANDS AND NORTHERN IRELAND

IRELAND

EUROPE & REST OF WORLD

2 PERSON DELIVERY

TRACKING YOUR ORDER

RETURNS

 

 

UK MAINLAND

Delivery Method

Delivery Time

Cost

 

 Standard (Orders over £100)

 

Within 3-5 working days

 

FREE

 

 

 Standard (Orders under £100)

 

 

Within 3-5 working days

 

£6.00

 

Next Day

 

Next working day (Order before 2pm)

 

£10.00

 

 

 Large & Fragile

 

Within 3-5 working days

 

 

 £15.00

 

 2 Person Delivery

 

 

Up to 14 days

 

£60.00

 

Orders containing both standard and larger items: items within an order which qualify for standard delivery will be despatched within 2 working days. Our specialist delivery partner will telephone you directly to book the separate 2-person delivery of larger items, which you should expect to receive within 14 working days.

 

HIGHLANDS, ISLANDS AND NORTHERN IRELAND

Delivery Method

Delivery Time

Cost

 

Standard

 

7-10 working days

 

£15.00

 

  

2 Person

 

 Up to 14 days

 

  

 Quote required 

 

IRELAND

Please note that you will be required to pay import taxes upon delivery of your order where applicable.

Delivery Method

Delivery Time

Cost

 

Standard

 

 7-10 working days

 

£15.00

 

2 Person Delivery

 

 Up to 14 days

 

 Quote required

 

  

EUROPE & REST OF WORLD

Contact Customer Service via our contact form and we will be happy to assist you.

Please note that you will be required to pay import taxes upon delivery of your order where applicable. 

 

2 PERSON DELIVERY

For products that exceed size or weight limits, we offer a specialist delivery service.

The team will contact you directly to arrange a convenient delivery date. If your property has any access restrictions, please add this to your order notes and make our team aware when they contact you. Items will be delivered to your room of choice, providing there are no access issues, and it is safe for our delivery team to do so.

In the case of large furniture sets, packaging will be removed. Please make sure to fully check the product and ensure that you are fully satisfied, before asking for the packaging to be removed. Unfortunately, we are not able to send you new packaging and we cannot accept any large items to be returned without it. We are unable to offer an assembly service.

 

TRACKING YOUR ORDER

Your despatch email will contain the chosen courier and tracking number to enable the tracking of your parcel in the lead up to delivery.


Alternatively, you can track your order by signing into your account and visiting the 'My Account' area.

 

RETURNS

We hope that you will be delighted with your order, however we understand that there may be occasions when you wish to exchange or return items. To find out more please visit our returns page.

 

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