Delivery Costs:
Standard UK Delivery takes 7-10 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product BPBG01: Getting rid of my plastic pegs... Also love it they came in cute little linnen bags... A little detail but those are important, aren't they?!
Service:
I love your accessories and style, online shopping was clear and easy, and everything was here (in Belgium!) in no time.
I would have rated 5, but one of my items had a small dent.
My husband fixed it and it's almost invisible now, so didn't want to go through the hassle of returning it - but perhaps more careful wrapping would be a good idea.
But I definitely won't hesitate to order again!
Product BPBG01: I hate plastic pegs. This brings me back to the days of idyllic simplicity.
Service: Love their products both in design and quality. Excellent shipping. Great overall.
Product BPBG01: So nice to use bamboo pegs instead of plastic ones!
Service: Parcel arrived promptly and everything arrived in excellent condition. Incredibly pleased with all the items, especially the value of the plant pots - very reasonable for such good quality items. Table and chairs look wonderful in our garden and are very comfy. All round happy customer.
Product BPBG01: Robust and good value. Modern trust that n the old wooden peg
Service: Modern, stylish,good quality products
Product BPBG01:
Look lovely but haven’t been used yet
I would have preferred to have been able to buy more in one set
Service: Very easy to order was efficient and arrived when told it would. Packages were well wrapped to prevent damage
Product BPBG01: Decided to try these, as a replacement for plastic pegs!
Service: Excellent service, arrived promptly & well packed
Product BPBG01: Pure nostalgia purchase. Only used once as yet but pegs are chunky (as I remember my mum’s being way back when). Stronger than other’s I have bought so hoping they last.
Service: Easily navigated website. Great products. Reliable quality.