Standard UK Delivery takes 7-10 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product VBBE01: Lovely natural brush. The vegetable don't seem to complain :p Like the soft and harder side.
Service: One of the items I had ordered arrived damaged. I called customer service and a delivery of a new one and collection of the damaged one was arranged very quickly. 2 days later I received my new watering can. Gorgeous item for my new green house and what a service!
Product VBBE01: Just what I needed for home grown veg
The wine rack is fantastic, looks great up on the wall. Cast iron pan is great, used twice already and my other items also very good.
Some issues with DPD delivery, outside of GT control. However, customer service at GT has been extremely responsive in what is a busy time of year, but made that bit harder due to COVID.
Thoroughly recommend and will have no hesitation in ordering from them again.
Product VBBE01: Gorgeous ergonomic vegetable brush. Love it!
Service: I simply love Garden Trading! Their product choice is amazing, lovely quality and original products, extremely easy website to navigate and delivery was superfast considering it is the run up to Christmas and we are in times of Covid! Well done.
Product VBBE01: Good item at fair price does what it says.
Service: I rang up to return the dustpan because there wasn’t any return slip in the box, I was told I would be sent an email, it never arrived. I have also since receiving the carpet beater, found it at half the price in my local garden centre! Which by the way is a very expensive place to shop!
Product VBBE01: Good quality brush, replaces one I bought also in the UK a couple of years ago and it's exactly the same _perfect because I like it & use it daily!
I love your accessories and style, online shopping was clear and easy, and everything was here (in Belgium!) in no time.
I would have rated 5, but one of my items had a small dent.
My husband fixed it and it's almost invisible now, so didn't want to go through the hassle of returning it - but perhaps more careful wrapping would be a good idea.
But I definitely won't hesitate to order again!
Product VBBE01: Good quality product. I live the vintage look
Service: Lovely products, great service including delivery. I will definitely buy again
Product VBBE01: Scrubs all your veggies really well but without hurting them. Just watch your courgettes as they are a little softer.
I was helped by Garden Trading's Service Team recently because an item had been damaged during transit. I had a really friendly Customer Care Rep, Fran, take my case and my new item was shipped out immediately and with extra padding and rap. Every bit of care was taken to make sure I got my new item quickly and safely. Thank you! It's those little things which put a smile on your face and put trust into companies.
Would really recommend Garden Trading, overall - products are beautiful and good quality, service is great and professional.
Product VBBE01: No comment available
Service: I was kept well informed of the progress of my order and despite current problems it didn't take long to arrive.
Product VBBE01: Does the job and is good quality.
Service: Excellent service and great quality products. Delivered quickly and well packaged.
Product VBBE01: Good value and fit for purpose
Service: Prompt delivery and helpful staff on arranging for free returns.