Standard UK Delivery takes up to 5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You have 28 days from the date of receipt to return your goods to us. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product RBRA01: Did buy for beating my rugs but actually looks like a decorative wall item or a giant fly swat when required.
Service: Very good and reliable.
Product RBRA01: No comment available
Service: The stated delivery time was 5-7 days. I received my goods 2 weeks later with no explanation or much of an apology. The products are lovely, if overpriced, but let down by the service.
Product RBRA01: Very overpriced, exactly same product in my local garden centre for £6.99!
Service: I rang up to return the dustpan because there wasn’t any return slip in the box, I was told I would be sent an email, it never arrived. I have also since receiving the carpet beater, found it at half the price in my local garden centre! Which by the way is a very expensive place to shop!