Standard UK Delivery takes 7-10 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product NBBE01: No more mud under my nails after gardening!!
Service: One of the items I had ordered arrived damaged. I called customer service and a delivery of a new one and collection of the damaged one was arranged very quickly. 2 days later I received my new watering can. Gorgeous item for my new green house and what a service!
Product NBBE01: Good product at a reasonable price
Service: Excellent customer service. Replaced a faulty item the following day!
Product NBBE01: I buy these regularly for my husband. Had to wait until new stock arrived . Usual good quality and service.
Efficient service and everything securely packed. I would purchase again.
Items purchased all of usual high quality.
Product NBBE01: Good quality bristles, feels sturdy.
Service: I love everything I have bought from Garden Trading and the one time I have contacted the customer services ( I has one particular order I needed asap and wanted to check delivery etc) they were LOVELY which makes the who service excellent from start to finish.