Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product VBBE01: Scrubs all your veggies really well but without hurting them. Just watch your courgettes as they are a little softer.
I was helped by Garden Trading's Service Team recently because an item had been damaged during transit. I had a really friendly Customer Care Rep, Fran, take my case and my new item was shipped out immediately and with extra padding and rap. Every bit of care was taken to make sure I got my new item quickly and safely. Thank you! It's those little things which put a smile on your face and put trust into companies.
Would really recommend Garden Trading, overall - products are beautiful and good quality, service is great and professional.
Product VBBE01: No comment available
Service: I was kept well informed of the progress of my order and despite current problems it didn't take long to arrive.
Product VBBE01: Does the job and is good quality.
Service: Excellent service and great quality products. Delivered quickly and well packaged.
Product VBBE01: Good value and fit for purpose
Service: Prompt delivery and helpful staff on arranging for free returns.