Standard UK Delivery takes 7-10 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product CKSS01: Good product for reasonable price
Service: Good product at reasonable price. Delivery not rapid
Product CKSS01: Bought as a present. Package not opened to see content.
Service: Efficient. Easy to order and fast delivery
Product CKSS01: Lovely knives of classic design with oak handles. They appear very well made and will be a pleasure to use.
Service: Great website and ordering experience. Products arrived well packaged and in good time for Christmas. Better value than I had seen elsewhere.
Product CKSS01: No comment available
Service: Good service,purchases came well boxed and packaged in good time. Excellent quality too.