Delivery Costs:
Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product CKSS01: Bought as a present. Package not opened to see content.
Service: Efficient. Easy to order and fast delivery
Product CKSS01: Lovely knives of classic design with oak handles. They appear very well made and will be a pleasure to use.
Service: Great website and ordering experience. Products arrived well packaged and in good time for Christmas. Better value than I had seen elsewhere.
Product CKSS01: No comment available
Service: Good service,purchases came well boxed and packaged in good time. Excellent quality too.