Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
The dimensions are Height 6cm x Width 31cm x Depth(length) 41cm.
Product CTSG01: Wood part was damaged and ripped it is not good quality- some wood parts was falling
Service: Products were damaged and it looks like it is used by someone else. It does not look it has good quality and also small box was ripped .
Product CTSG01: The material is quite bendy
Service: The customer service team was very quick to reply and resolve my damaged order. Another order I made arrived so quickly! Very impressed and great product offering