Delivery Costs:
Standard UK Delivery takes 7-10 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
The dimensions are Height 6cm x Width 31cm x Depth(length) 41cm.
Product CTSG01: Wood part was damaged and ripped it is not good quality- some wood parts was falling
Service: Products were damaged and it looks like it is used by someone else. It does not look it has good quality and also small box was ripped .
Product CTSG01: The material is quite bendy
Service: The customer service team was very quick to reply and resolve my damaged order. Another order I made arrived so quickly! Very impressed and great product offering