Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product SKFL01: Cute little snack box - ideal for fruit and nibbles
Service: Just received the most excellent customer service.I had a small problem with my order that was responded to promptly by extremely helpful and friendly Customer Support Fran Smith who took the trouble to ring me to sort it out. Happy Customer!
Product SKFL01: A nice Bamboo snack box/ dip bowl - good quality
Service: Shelf arrived without a fixing plan or screws and with marks on the Oak shelf