Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product STWC03: Useful and pretty product, but a but expensive!!
Service: I have purchased from GT many times. Products and service are great. When this particular item arrived it was damaged but one phone call and it was replaced two days later and the original one was collected.
Overpriced in comparison to the Raw Oak Clockhouse Stools I purchased.
Would have looked better if the screw heads on the top of the stool were not showing.
Service: Prompt delivery and a problem dealt with efficiently. I would use this company again.
Product STWC03: Absolutely amazing step stool , excellent quality , just what I wanted
Service: Excellent service and communication by email , quick delivery and fantastic product