Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You have 28 days from the date of receipt to return your goods to us. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product HSGR03: they are what I expected.
Service: One of the cushions has already started to come apart
Product HSGR01: Quality not brilliant - very thin linen cover , & synthetic cushion filling
Service: Arrived when they said it would , & items were well packaged
Product HSGR01: Poor quality for the price.
Service: Very efficent service.
Product HSGR03: Fantastic quality just what I needed
Service: Amazing service and so happy with everything I have purchased x well worth the money x
Product HSGR01: No comment available
Service: The cushion design and cover was lovely but for that price I expected feather filled cushion pad... even IKEA do that?