Delivery Costs:
Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product DMCO32: Great size & lovely colour coir mats perfect for our French doors
Service: Great customer service with emails answered quickly
Product DMCO31: Perfect size. Great value.
Service:
I ordered 6 pasta bowls. One was smashed in transit.
I called the company. Talked to a lovely lady who, on the strength of a photo of the item, sent out a replacement immediately, packed well which arrived in one piece.
Product DMCO31:
Wonderful service, arrived quickly and well packaged.
Really love the mat I choose. Quality seems good and more importantly, they stay out.
Service:
Wonderful service, arrived quickly and well packaged.
Really love the mat I choose. Quality seems good and more importantly, they stay out.