Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product DMCO29: Great product, looks great and looks more expensive than it was!
Service: Excellent product and really pleased with the service received. Quick delivery and good value for money.
Product DMCO29: Great quality door Matt and good value
Service: I wanted to add on to my order and it was made really easy so I would definitely recommend the garden trading company
Product DMCO29: Very good and practical mats
Service: Very good service, informed me of delivery times and I am pleased with the products
Product DMCO29: Good quality, although the mat is brown and not a charcoal colour as advertised.
Service: Garden Trading were true to their word in sending my order as soon as they had new supplies. The mat I ordered came well wrapped. Very good quality.
Product DMCO30: Lovely but very large! Check the size of the space you want to put it in.
Service: My items arrived and are as expected however, delivery was slow, came in two parcels on different days (although dispatched on the same day) and were hugely over packaged in non recyclable plastic which was disappointing. Nice choice of items but I would be reluctant to order again unless steps are taken to reduce plastic packaging.
Product DMCO30: Doormat is more brown than charcoal, so I am returning.
Service: Speedy delivery.
Product DMCO30: Looks great at the front door.
Service: Great quick despatch & delivery, products exactly as described & all here so much quicker than expected. Thank you for great products & service
Product DMCO30: OK - it's a doormat, but it looks great, fits perfectly and it makes me happy - thankyou
Always fabulous quality products and great delivery.
Enjoyable shopping experience.
Product DMCO30: No comment available
Service: Very good quality and looks even better than on the website