Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product DMCO30: Doormat is more brown than charcoal, so I am returning.
Service: Speedy delivery.
Product DMCO30: Looks great at the front door.
Service: Great quick despatch & delivery, products exactly as described & all here so much quicker than expected. Thank you for great products & service
Product DMCO30: OK - it's a doormat, but it looks great, fits perfectly and it makes me happy - thankyou
Always fabulous quality products and great delivery.
Enjoyable shopping experience.
Product DMCO30: No comment available
Service: Very good quality and looks even better than on the website