Next Delivery late February
Smart and practical the Jutland Fireside Tool Set mixes colours and materials to offer a simple touch of Scandinavian design. Crafted in Steel in matt black the simple round stand holds four tools to aid you in tending to the fire and...
Delivery Costs:
Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
This set is delivered as pictured. The stand is one piece, and does not require being screwed together. The Tools themselves also do not require screwing together.
Product FSST05: We ordered the fireside tools, along with the log basket, match box cover and firelighters cover. Our first delivery was sent out without the fireside tools but we were not informed of this as the delivery email informed us all of our order was being sent out together. Having chased that up the tools arrived the next day, with some of it poking outside the box. Opening the box up I could see why as this fairly bunch of iron tools was wrapped only in a bin bag, so all the tools had moved around and scratched the base. Another call to customer services was promptly dealt with and a replacement set sent out and the damaged set collected. This set had a bit of extra paper wrapped around it which seemed to do the trick although the finish on the wooden handles of two of the tools was quite rough / poor. But I can't help but think what a waste it is that they do not protect their products in transit.
Service: We ordered the log basket, fireside tools, match box cover and firelighters cover. Our first delivery was sent out without the fireside tools but we were not informed of this as the delivery email informed us all of our order was being sent out together. Having chased that up the tools arrived the next day, with some of it poking outside the box. Opening the box up I could see why as this fairly bunch of iron tools was wrapped only in a bin bag, so all the tools had moved around and scratched the base. Another call to customer services was promptly dealt with and a replacement set sent out and the damaged set collected. This set had a bit of extra paper wrapped around it which seemed to do the trick. But I can't help but think what a waste it is that they do not protect their products in transit.
Product FSST05: No comment available
Service: Excellent service again from the team at Garden Trading, our fireside set looks fantastic next to the fire guard.
Product FSST05: Functional, well made, stylish design.
Service: Website easy to navigate. Goods delivered promptly, well packaged
Product FSST05: Good quality, but not used yet - got all the tools required and fits well in our small hearth
Service: Great product well described and came next day
Product FSST05: No comment available
Service: Super products. Swift delivery.
Product FSST05: Nice fire set but disappointed that the packaging was damaged and there were deeps scratches in the base . .
Service: Damaged due to poor packaging. Partial discount offered and accepted.
Product FSST05: Looks as good in real life as it did online!
Service: V efficient sales and delivery. Happy with the product we got and the price
Product FSST05: Lovely fire tools, well packaged and seem to be well made. Hopefully they'll last a good long while, they look perfect in my floral design studio.
Service: lovely service, prompt delivery and no issues with the product which is as expected.
Product FSST05: Excellent product good value & well made delivery was excellent.
Service: Quick and easy to use great service & package well, this is my second purchase s previously brought as Christmas Present this fireside set is excellent quality & looks great
Product FSST05: Elegant and a sensible size. Haven’t used them yet so haven’t given 5 stars.
Service: Clear website, products well describes with clear drawings with measurements, great photos, prompt delivery.
Product FSST05: Good solid set
Service: Delivered promptly
Product FSST05: I am not able to judge as it was a gift for my son
Service: Product may be fine but carrier simply left the large parcel on the ground in front of my garage in full view of anyone passing by the house. It is a wonder it was not stolen,
Product FSST05: I like the simple design, elegant and well made
Service: Unfortunately my goods arrived damaged in transit, however I cannot fault their customer service and a replacement arrived the next day. I would happily buy from this company again
Product FSST05: We gave it five stars because them goods arrived beautifully packed, before we expected and exactly as described on line. Excellent quality
Service: We gave it five stars because them goods arrived beautifully packed, before we expected and exactly as described on line. Excellent quality.
Product FSST05: Very well made quailty item.
Service: Great price and a fantasic quality item. Very pleased all round. Would use again
Product FSST05: Very stylish and practical
Service:
Excellent customer service, very helpful and obliging staff, fast delivery
Ingrid
Product FSST05: Just what I was looking for. Practical and Scandi stylish.
Service: Very prompt delivery of a good quality product at a reasonable price.
Product FSST05: Fantastic quality. Looks really good
Service: Excellent products and service
Product FSST05: Well made and substantial.
Service: From selecting the products on the web site to delivery was exceptionally easy and quick.
Product FSST05: Practical solid set and looks great
Service: Excellent quality products as always and speedy delivery
