Next Delivery mid December
We love how tall and elegant this four-piece is. Who know something so functional could be so fancy? Perfectly position logs with the tongs, keep the fire roaring with the poker and don't forget to clean up afterwards with the dustpan...
We love how tall and elegant this four-piece is. Who know something so functional could be so fancy? Perfectly position logs with the tongs, keep the fire roaring with the poker and don't forget to clean up afterwards with the dustpan and brush. It's as easy as that.
Standard UK Delivery takes up to 5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You have 28 days from the date of receipt to return your goods to us. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
You should have received an email from Feefo requesting your feedback. There will be a link on that email for you to leave a review :-)
Product FSAB01: This is lovely and robust. and a great colour being not too bright. The log tongs work brilliantly for larger logs as well as small . The brush and shovel are a bit awkward due to the length but that might just be me.
Service: Goods arrived quickly - were well packed and as described.
Product FSSV03: Very modern looking and looks lovely next to our new stove.
Service: Excellent service. All goods well wrapped and delivered on time.
Product FSAB01: Just what I wanted and good design
Service: Excellent service, pleased with the product and good info on delivery times.
Product FSSV03: No comment available
Product FSSV03: Am very happy with companion set and fast delivery! Wouldn’t hesitate to use this company again
Service: Prompt service & delivery am very happy with this companion set have not used yet but looks great on my fireplace
Product FSSV03: No comment available
Service: Good. Quick delivery
Product FSSV03: Great product, quality and material as expected, looked as it did on the website. Really pleased with this purchase.
Service: Great website, product delivered quickly with good updates.
Product FSSV03: Good quality and fits nicely in the hand.
Service: Superb service given and the goods arrived in good time.
Product FSAB01: Just a stunning companion set
Service: My companion set was delivered quickly and is very well made and is beautiful
Product FSSV03: Well finished and looks good
Service: Excellent service and communication.
Product FSSV03: Well designed and well made.
Service: Item arrived promptly and was well packaged. Good quality and attractive designe. Yes I would buy from them again but it would be nice to be offered a discount on any future order.
Product FSAB01: Fantastic quality product, feels sturdy and well made.
Service: Fast delivery and lovely products.
Product FSAB01: Great product at a reasonable price . Delivered quickly .
Service: Quick delivery , quality product at a good price.
Product FSAB01: Nice design
Service: Nice set of fireplace tools. Good price and received quickly
Stunning fireside set.
Modern / perfect in my home.
I am really pleased with my purchase.
Service: Excellent speedy service, company kept me updated throughout the process.
Product FSAB01: Good product, BAD experience
Service: Unfortunately very disappointed. Ordered a gift on 20th December to arrive before Christmas (in accordance with the deadline shown on website). Waited in for the delivery only to find out this was not going to arrive until after Christmas. Contacted customer services only to be told that despite the website showing "Last Day for UK Next Day Delivery - Friday 20th December" there was a time deadline of 1pm stated ONLY in the small print, shown separately from the Christmas delivery information. Had this been clear I would NOT have ordered, as it is my husband was left with no gift on Christmas Day. VERY disappointed.
Product FSSV03: This fireside tool set was a present for a family member so as they were very pleased with it I can give 5 stars on their behalf.
Service: First time using this company and have shown that it won’t be the last. My order was dealt with promptly and I was kept informed throughout.Delivery was on time hence 5 stars.
Product FSAB01: Box was labelled with description on arrival - amateur error!
Service: Good quality and value but spoilt by the box having a description on the side when delivered so spoilt the Christmas surprise....
Product FSSV03: It seems a good quality set although winter's not here yet so have yet to use them to their full potential.
Service: Nice website. Items arrived well packaged when they said they would.