Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You have 28 days from the date of receipt to return your goods to us. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product BHST01: Really nice, makes a nice change to chrome everywhere!
Service: The items are lovely and go food quality, and I find it reassuring when DPD are delivering as they seem reliable. I was disappointed though with the packaging as the metal items were not well wrapped/protected. In particular the star had been squeezed in flat at the bottom of a box that was a bit too tight for it. Had it been diagonally packaged it would have been ok. This meant three of the five points had pushed through the box and were sticking out - so they had inevitably taken a bit of the impact of transit. To be fair, it doesn't look too bad, but it was disappointing to receive it like that.
Product BHST01: unfortunately our product arrived slightly damaged, the black coating has dimpled a lot around the end of the holder. I feel as if it wasn’t properly checked before being sent off. Due to the hassle of returning I have decided to keep the product, but it could have been better. Thankfully the toilet roll will cover this!
Service: The buying and delivery service was faultless,
Product BHST01: Excellent product - looks fabulous
Service: Yes would totally recommend Garden Trading
Product BHST01: Beautiful accessory at a great price for the quality.
Service: Such quality, stylish products. Delivered quicker than expected. Will purchase again. Totally recommend. I love everything Garden Trading!