Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product GGNT01: Strong and sturdy but soft and comfy and will be excellent when dealing with thorny roses and anything else hard on the hands. Will be perfect in Autumn/winter.
Service: Brilliant - always charming on the phone if you need to speak with them and very professional. Items arrived beautifully packed and beyond expectation in terms of aesthetic and finish. Their website is the most beautiful and appealing lifestyle/home and garden wares site I have come across.
Product GGNT01: I bought them as a treat for myself but sadly they are too big for my hands as only come in one size. They fit my husband though.
Service: All products were well packed and arrived as despatched and when they were promised.