Standard UK Delivery takes 7-10 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
This has been tested with our own 30m hose that weighs 1.6KG.
Product HHST02: tal y como se muestra. Muy bonito
Service: siempre es un placer comprar en esta tienda, sus productos de calidad y su atención.
Product HHST02: Great hose tidy, does exactly what you want and sturdy enough
Service: The product and notification service was great. I purchased an item in the sale though and it took over a week or so to receive any notification about shipping or delivery which felt slow but potentially understandable given current lockdown.
Product HHST02: Looks lovely although awning hose to attach !
Service: Absolutely fantastic service - could not ask for more . Good communication to keep me informed , packaging removed from garden and left tidy .
Product HHST02: Very happy with purchase...
Nice stuff expensive but nice
Happy with purchases