Next Delivery early March
Ensure your logs are always dry and ready to use with our Aldsworth City Log Store. Crafted in Spruce, this compact log store is perfect for small gardens and courtyards, easily fitting into a space near the house or shed. Its slatted...
Delivery Costs:
If you have purchased an item that requires courier delivery, such as our larger furniture items, you will receive a phone call ahead of delivery to discuss arrangements. However, following latest government advice and in order to protect our team and our customers, for deliveries from Thursday November 5th we will only be able to delivery to the doorway, hallway or outside location. We will no longer to be able to deliver to your room of choice and assembly services at this time will be suspended pending further updates. Courier collections from customers’ homes will also follow the same guidelines, any items for collection will need to be brought to the doorway for our teams to collect. Customers will not be asked to sign for deliveries at this time and the teams will sign on their behalf. We thank you for your support and understanding at this time. If you require any further information please contact our team on customerservices@gardentrading.co.uk
Pre-order items will be delivered up to 14 days after the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Around 3/4 of a cubic metre bag of logs.
Product LSWO02: We have not set eyes on it!
Service: Order was sent a week ago and we are still waiting for it to arrive, poor service!
Product LSWO02: Not assembled yet so don’t know
Service: Excellent thanks
Product LSWO02: Great product, better than I expected, although wasn’t packaged particularly well
Service: The online ordering was all fine and I am pleased with the product. It wasn’t packed very well. When the delivery company dropped it off I had to ask them to take the packaging away and in the process discovered the bag holding all the bolts and washers had opened and they were spread everywhere from the delivery lorry to my house. This meant I was short a couple, but have managed to put it together without. The product itself is great quality and just as I expected (minus a few bolts)
Product LSWO02: As above, good to look at horrible to assemblr
Service: 10:days from order to get delivery, log store in parts the nails had split wood, most importantly the roof did not fit so bolt holes could be aligned, v difficult, in end we just hammered it in.
Product LSWO02:
Easy to put together
Strong sturdy product
Service: Good prompt delivery good update on order
Product LSWO02: Easy to assemble. Was able to do it by myself without any help from my husband. The log store is good quality and looks really nice.
Service: Easy to order. Very good delivery experience. I assembled the log store and it is sturdy and looks really good.
Product LSWO02: I love my log store.
Service: Excellent customer service, emailed me every step from order to when my parcel arrived. It arrived exactly when they said.
Product LSWO02: Not well made, the wood is generally very roughly finished. One of the supporting struts has split so does not fit together well, but didn't notice that until I'd finished constructing it. Looks nice enough, but not sealed or treated in any way which is obviously inappropriate for an outdoor product and could have been mentioned on Website.
Service: Very badly packaged, fixings were loose in the box, which had a hole in and so we had lost many fixings. Garden trading were however quick to post out more to us. No instructions for assembly and no spanner to tighten the nuts.
