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Mixing contemporary design and industrial materials the Chilson Table and Bench Set can be used both indoors and out to create a stylish setting. Crafted with a fully weatherproof Cement Fibre top in a dark grey, we've mixed this with...
Delivery Costs:
If you have purchased an item that requires courier delivery, such as our larger furniture items, you will receive a phone call ahead of delivery to discuss arrangements. However, following latest government advice and in order to protect our team and our customers, for deliveries from Thursday November 5th we will only be able to delivery to the doorway, hallway or outside location. We will no longer to be able to deliver to your room of choice and assembly services at this time will be suspended pending further updates. Courier collections from customers’ homes will also follow the same guidelines, any items for collection will need to be brought to the doorway for our teams to collect. Customers will not be asked to sign for deliveries at this time and the teams will sign on their behalf. We thank you for your support and understanding at this time. If you require any further information please contact our team on customerservices@gardentrading.co.uk
Pre-order items will be delivered up to 14 days after the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Unfortunately at present we do not sell the benches and the stools individually.
You can buy the table seperately, please see the link - https://www.gardentrading.co.uk/home/indoor-furniture/indoor-dining-sets/chilson-table-small.htm. It seats 6-8 people.
Yes, the Chilson set is weatherproof. We would recommend the item is stored under a cover to prolong its life.
A pot of oil and cloth is included. We advise this is used every 6-12 months.
Please can you email our Customer Service Team at customerservices@gardentrading.co.uk with some images and detail on the fault, along with your order number, and we can take a look into this for you?
Product CTCT01: CHILSON TABLE AND BENCH SET - Large
Service: Very helpful, friendly and brilliant product quality
Product CTCT01: Lovely product, good quality and looks fabulous in the garden.
Service: Lovely product, efficient service and delivery.
Product CTCT01: No comment available
Service: Great service
Product CTCT02: Good quality, well packaged and it looks amazing on our patio.
Service: We were kept informed regarding our order and delivery and everything went according to plan.
Product CTCT02: a bit tricky to put together - definitely would be a easier with two people as it is heavy. once together it looks amazin. Used as an indoor dining table. needs a few sheepskins on the benches in winter!
Service: Amazing service and fantastic sales support from Fran. Good came quickly and live up to all expectations.
Product CTCT01: lack of transparency with delivery
Service:
The service for an expensive outdoor furniture set was poor, through no fault of the staff of GT. Upon delivery it was made clear that the price tag did not include assembly. although true to say that this is on their website it is not made transparent at checkout.
If we had been an elderly couple, or in any way infirm, we could not have done this ourselves and would have had in excess of £1500 of furniture on the patio unassembled.
GT should offer an assembly service, one would not mind paying extra for it and make it clear at checkout rather than through a tab on the website.
Product CTCT01: Table and chairs are fine
Service: Make very clear on line that assembly is not included
Product CTCT01: Perfect - bought for our conservatory, goes really well with the slate floor. Could comfortably seat 8.
Service: Excellent customer service - products arrived exactly as notified.
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