• We’d like to reassure you about ordering from Garden Trading during the COVID-19 outbreak. Click here.

AN UPDATE FROM GARDEN TRADING

We’d like to reassure you about ordering from Garden Trading during the COVID-19 outbreak. In line with government advice, we are taking extra measures to support our team & customer’s health and wellbeing. The majority of our team are now working at home to ensure we can continue to meet our customer needs.

SHOPPING ONLINE

The few staff that remain on site are committed to ensuring orders are delivered to our customers safely. Our distribution team are following strict hygiene practices to protect themselves and our customers, whilst our couriers are operating to a “contact free” delivery process, where customers will not be asked to sign for their deliveries. We have reduced our distribution team following government guidelines and so unfortunately deliveries are taking a little longer than normal. Please bear with us whilst we work to safely deliver your order as soon as we can. Orders placed using standard UK Delivery should arrive within 5-6 working days. We’ll keep you updated should this change, thank you for your understanding.

RETURNS

To support our customers who are self-isolating, we have decided to extend our returns period to 60 days. Click here to see our full returns policy.

OUR SHOWROOM

In line with government advice, our Carterton Showroom is now closed to visitors to protect our team and customers.

CLICK & COLLECT

Our Click & Collect service is currently unavailable until further notice.

We will continue to monitor the status of the outbreak. Please refer back to this page for further updates or contact our Customer Services team on customerservices@gardentrading.co.uk if you would like any further information.