Delivery

UK MAINLAND

HIGHLANDS, ISLANDS & NORTHERN IRELAND

IRELAND

SPECIALIST

TRACKING YOUR ORDER

RETURNS

UK MAINLAND

Orders containing both non Specialist and Specialist items: non Specialist items will be despatched within the Delivery Time stated above. Our Specialist delivery partner will telephone you directly to book the separate Specialist delivery, which you should expect to receive within the Delivery Time stated above. 

HIGHLANDS, ISLANDS & NORTHERN IRELAND

IRELAND

Please note that you will be required to pay import taxes upon delivery of your order where applicable.

SPECIALIST

Our Specialist delivery partner will telephone you directly to book a convenient delivery date. If your property has any access restrictions, please add this to your order notes and make our delivery partner aware when they contact you. Items will be delivered to your room of choice, providing there are no access issues, and it is safe for them to do so.

In the case of large furniture sets, packaging will be removed. Please make sure to fully check the product and ensure that you are fully satisfied, before asking for the packaging to be removed. Unfortunately, we are not able to send you new packaging and we cannot accept any large items to be returned without it. We are unable to offer an assembly service.

TRACKING YOUR ORDER

Your despatch email will contain the chosen courier and tracking number to enable the tracking of your parcel in the lead up to delivery.

Alternatively, you can track your order by signing into your account and visiting the 'My Account' area.

RETURNS

We hope that you will be delighted with your order, however we understand that there may be occasions when you wish to exchange or return items. To find out more please visit our returns page.