• Due to high demand, deliveries are taking longer than usual. We aim to deliver within 7-10 days, thank you for your understanding. Find out more

Here to help

Customer Services

Contact Us

For all customer queries, to place an order or simply to give us some feedback, please contact our customer services team on:

01993 845559

Showroom and Click & Collect

Please visit our Oxfordshire Showroom
To view our collection first hand where the kettle is always on.

We also welcome customers collecting orders from our Showroom when placing via our free Click & Collect delivery method, as well as returning items if they prefer not to post the product.

Please view our locations details, opening times and contact details below. Please note the customer service department and Carterton Showroom is closed on UK Bank Holidays, unless specified otherwise

Oxfordshire Showroom opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:30 - 17:00
Sunday Closed

Office opening hours

Monday 08:30 - 17:30
Tuesday 08:30 - 17:30
Wednesday 08:30 - 17:30
Thursday 08:30 - 17:30
Friday 08:30 - 17:00
Saturday Closed
Sunday Closed

Please note our answering machine does record messages so please feel free to leave a message and we will get back to you as soon as possible. 

Postal Address

Garden Trading
Carterton South Industrial Estate
OX18 3EZ