• Due to high demand, orders are currently taking up to 10 working days to dispatch, thank you for your understanding. Find out more

Here to help

Customer Services

Contact Us

During these busy times, we are experiencing an increased volume of phone calls. To help us provide you with our usual high level of service, we ask that you email customerservices@gardentrading.co.uk with your questions wherever possible. Our dedicated Customer Services team will respond to your query as quickly as they can. Thank you for your patience and continued support during these extraordinary times.

If your query is regarding a return, please see our Returns page here

For all customer queries, to place an order or simply to give us some feedback, please contact our customer services team on:

01993 845559

Showroom and Click & Collect

Due to our busy working environment, our Carterton Showroom is open on Saturdays only until further notice. 

In order to keep all our staff and visitors safe, please take note of the below safety precautions in place before visiting our Carterton Showroom.

 We ask that only 2 people are to enter the showroom at any one time and that you stay 2 metres away from Staff and the main desk.

Please ring the doorbell before entering, and a member of the team will be right with you. We ask that you use the hand sanitiser provided at the bottom of the stairs before entering the showroom, feel free to also use the masks and gloves provided if you wish.

We ask that you refrain from touching any of the products in our showroom, please ask a member of Staff for assistance. All transactions will be contactless.

We appreciate your cooperation and look forward to welcoming you.

Our Click & Collect service is currently unavailable until further notice.

Oxfordshire Showroom opening hours

Monday Closed  
Tuesday Closed
Wednesday Closed 
Thursday Closed 
Friday Closed
Saturday 09:30 - 17:00 
Sunday Closed

Customer Services opening hours

Monday 08:30 - 17:30
Tuesday 08:30 - 17:30
Wednesday 08:30 - 17:30
Thursday 08:30 - 17:30
Friday 08:30 - 17:00
Saturday Closed
Sunday Closed

Postal Address

Garden Trading
Carterton South Industrial Estate
Carterton
Oxfordshire
OX18 3EZ