Mixing contemporary materials the Hampstead Bench provides you with sophisticated design. The generous curved seat features All-weather Bamboo wrapped onto a Powder Coated Steel frame. This creates a sturdy yet open style weave that is...
This item will be delivered by our two-man delivery company who will contact you directly to arrange a convenient delivery date. Please allow up to 14 days from the date of placing your order to receiving delivery.
This item will be put into position and unpacked by our drivers. All packaging will be taken away. Please note, our delivery team do not assemble items. If there are any access restrictions, please make our drivers aware when they contact you.
Pre-order items will be delivered up to 14 days after the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product BERA03: The goods were as expected
Over all the service was good.
Slightly confusing information about delivery. I got an e-mail telling me the items had been despatched before I had agreed a delivery time. It turned out this meant despatched to the courier service not to me. A phone call quickly clarified the matter.
Also packaging was damaged on arrival (bench leg sticking out of the box!). No damage to goods, but probably down to luck and good care by the couriers who reported that the packaging was damaged when they collected.
Product BERA03: Attractive piece of furniture but not convinced it is robust enough. One bracket wrongly aligned so could not be properly assembled. GT customer services handled this very well but Panther( their delivery service) were not quite as efficient.
Service: Polite, friendly and helpful customer services. Let down by the delivery service they use.
Product BERA03: Love it. Really well made and looks fantastic.
Service: I was emailed with a delivery date within 2 weeks but then got a call a day after my purchase arranging delivery for 2 days later which was much appreciated.
Product BERA03: Nice-looking bench. Let's see how well it lasts.
Service: Although I like the product, the delivery service was poor. Email from Garden Trading did not provide a tracker, just said the product was 'fully despatched'. Had t call them to find out this meant that bench had been shipped to their distributor, Panther. Panther texted with a date and subsequently with a time slot. This was then cancelled and another date and time specified. When the van turned up - 20 minutes after the end of the designated time slot - discovered that Panther had sub-contracted the delivery. The box containing the bench was damaged with 1 leg sticking out. Despite the claim on the website that the bench would be unpacked and the packing materials removed, the delivery men refused to do this.