Pre-order now for delivery mid July
With its distinct maritime feel the St Ives Harbour Pendant Light will stand the test of time in all locations. Produced in Galvanised Steel, after production the body is dipped in molten zinc which gives it the striking Hot Dipped...
Delivery Costs:
Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Yes, both are made in the same galvanised steel finish.
Yes, providing the bulb used with it is dimmable.
Product LAHP09: Should Improve Install design
Service:
The light looks OK now that I have installed it but it took me 2 hours to put it up such is the fiddliness of the fixing procedure.
(1) The bolts that come through the back plate to hold the front fixing nuts. I had to tape these to the back with Gorilla Tape to hold them in place such that they wouldn't turn when trying to screw on the nuts. Why couldn't you either suggest this or supply some sort of fixing to do the same ?
(2) I had to chisel out a channel in the brick work to accept the power cable since the inlet point assumes a cable coming straight out of the brickwork ! Why couldn't you design the backplate and front metal cover with a channel ?
(3) The front fixing nuts are so unbelievably fiddle that I dropped them several times and then had to spend ages searching for them on the earth. (This is an outside light after all so there is likely to be undergrowth around).
A better design would be to have a bolt that goes from the front into the back plate and this would address my issue with Point 1 above.
(4) The wire cage around the glass bowl is just a bit too big for the bowl and once again the fiddliness of the screws securing the cage to the light fitting caused me grief trying to get them in.
In short, if half as much effort had been put into the installation procedure as it had into the overall design, I would have given this a higher rating.
Hopefully now that it is up and has an 8W LED bulb, I won't need to touch it for ages.
Product LAHP09: I haven’t fixed the light yet but I’m very happy with the appearance.
Service: Friendly and professional.
Product LAHP09: Fitting main unit on to wall backing unit plus the heavy metal main unit not easly to align and tighten up. Would be easier if captive nuts were fixed in the backing plate and the unit screwed in from the front.
Service: Let down by delivery agent not delivering on the appointed day. Garden trading did get involved to sort out the issue and the goods did arrive later on the second day. Its been better in the past so think this is a "one off"
Product LAHP09: Quality item that will let for years and years
Service: Great product range, competitive pricing and fast delivery
Product LAHP09: Great! Haven’t got it up yet but looks well made.
Service: I was impressed with the quality of the product for the price. It is solidly built and delivery was prompt.
Product LAHP09: Lovely!
Service: Product really great. They did forget part of my order but as soon as I told them it was dispatched immediately... very helpful team. Would use again....
Product LAHP09: As advertised
Service: Well packaged quickly delivered
Product LAHP09: As described, nice and solid - and a great look.
Service: The website was very clear and helpful, the packaging was outstanding: solid, safe and wasteful. The delivery person placed it very carefully and safely as I had asked. Very impressed. Top marks for communication.
Product LAHP09: No comment available
Service: I have bought from Garden trading on a few occasions now and the service is very professional and the products lovely.
Product LAHP09: No comment available
Service: Excellent service, arrived very quickly and well packaged.
Product LAHP09: Look lovely but we haven't put them up yet.
Service: Pleased to receive money off email as an apology for long delivery time.
Product LAHP09: The light is very nice and had been well described and photographed on the web site
Service: I would have rated excellent based on customer service, web site and delivery except one of the two outdoor lights the glass was smashed into small peices. The box and the exterior paging were not damaged so it was clear it had been dropped in their warehouse and as it looked alright on the outside sent out. These things happen but I had paid for 1 day delivery so very frustrating. I rang through again excellent service replaced and delivered the next day ... Except it was the wrong thing it was similar but smaller. Unfortunately as they were shut over the weekend I could not inform them until Monday again very helpful and I received the correct item on the Tuesday. I did request the refund of the 1 day delivery I had paid as it was delayed due to their error and this will be refunded. Altogether very good customer services let down by dispatch errors
Product LAHP09: Not suitable for contract use
Service: Still waiting for a VAT invoice for 4 x St Ives harbour light - have emailed and asked twice - NOTHING
Product LAHP09: Not good quality
Service: They have completely ignored my request for a vat invoice on both orders. Off hand on the phone not geared up for use as a contract/trade supplier
Product LAHP09: No comment available
Service: Good communication about delivery ....kept informed by text and email. Quick delivery.
Product LAHP09: No comment available
Service: Ordered over the telephone and had excellent service. Polite, helpful, quick and easy!
Product LAHP09: good product / good price
Service: Good product & customer service
Product LAHP09: No comment available
Service: Fast delivery arrived two days prior to estimated delivery.
Product LAHP09: These look really good up, very pleased. Easy to install
Service: Great communication, fast delivery and kept informed all along
Product LAHP09: No comment available
Service: Speedy service and delivery
