Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product LACO08: Lovely design and great build quality
Service: I would highly recommend this company. Their products are wonderful and customer service is second to none.
Product LACO08: Perfect, modern-cottage light for new oak porch.
Service: Kitchen pendant lights, uplighters, porch light and exterior lights. Excellent products and efficient service.
Product LABC05: Wanted a light that suited a newish cottage style house in mainly stone conservation area, the Belfast was perfect shinning the light downwards. Was too sure I'd chosen the right colour but love it.
Service: Lovely mix of some very nice things for the home as well as garden, easy to order, carefully packed and quick delivery
Product LACO08: light weight but v good design
Service: yes to all
Product LABC05: see above
Service: Kept me informed all the way - very efficient
Product LACO08: Lovely product, looks fab...
Service: I placed my order online with 3 mins to go before I missed next day delivery. I called GT to confirm I would receive it the next day. The lady was friendly, efficient and helpful and my delivery came early the next day.
Product LACO08: These items met my expectations.
Service: Everything arrived on time and was in stock
Product LACO08: we love the lamps! they are perfect!
Service: wonderful experience. arrived promptly and very well packaged.
Product LACO08: Once I eventually receive the goods I am sure I will be happy with them but I do feel good practice would be to defer payment until they are actually in stock. This has happened on two occasions now.
Service: I ordered goods which according to the website were in stock however, there when the goods did not arrive a week later, I looked on the website to find new stocks were due in September. I had no communication about this and was disappointed to find that over £300 had been debited from my credit card. I think an email of explanation would have been in ordered and payment deferred until stocks arrived.
Product LACO08: No comment available
Service: Customer service is good. Everyone always extremely polite and helpful over the phone. Could do with goods quicker.
Product LACO08: Looks very smart but unfortunately far too big for our little house so we need to return it.
Service: Pleased to receive money off email as an apology for long delivery time.
Product LABC05: Very good
Service: Well packaged & delivered quickly
Product LACO08: I haven't yet put them up, but the colour and quality looks excellent.
Service: Very happy
Product LABC05: All fine
Service: All fine
Product LACO08: No comment available
Service: Overall very good....
Product LACO08: Classic, stylish and well made, like many garden trading products. Will continue to shop with such reliable service and tasteful products. Thank you from a very happy customer
Service: All great
Product LACO08: Good
Product LACO08: These are wonderful statement lights nice big and chunky...all perfect. Very happy
Service: Fast efficient delivery
Product LACO08: Good range of colours, first Belfast light fitted in the spring hopefully it will stand up to the fierce south westerly winds that blow towards our garden room.
Service: Arrived on time, well packaged
Product LABC05: No comment available
Service: Excellent service product and packaging