Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product : Well-made light which will look good outside my house. As it was in the sale, an even better buy.
Service: Great service, very pleased with purchase - all Garden Trading products are well-made and stand the test of time.
Product : Superb product and service. Lovely designs for great prices
Service: Excellent service, delivered on time and of great quality. Highly recommended!
Product LACO10: Look great & give off plenty of light.
Service: Bought several sets of lights - indoor and for outside. All good.
Product LACB06: Well packaged, excellent condition. As expected.
Service: Great product, quick delivery and prompt updates on when to expect it, no issues.
Product LACO10: easy to install looked great
Service: very efficient service and would not hesitate to use again
Product : Simple inoffensive functional
Service: Absolutely great - stock that was unavailable anywhere else, good price, super fast delivery. Great stuff.
Product LACL02: Really like them and have gone back for more
Service: Good service and arrived when it said it would
Product LACB06: Outside lights for an old cottage. ......lookgreat
Service: Excellent. Good product.....arrived quickly in good condition.
Product LACO10: Fab quality can't wait to put it up!
Service: Quick and speedy delivery - fab product!
Product : Good product and well packaged
Product LACB06: Well made, sturdy, excellent range of colours especially in coffee bean!! Good value. Our last lights have lasted 10yrs and still look good
Attentive prompt customer service - just whats brings us back for more. 10/10
Product LACO10: Good quality. Really pleased with choice. Haven't fitted yet
Service: Website was easy to navigate. Items arrived quickly & in good condition
Product : ----
Product LACL02: Great product. Exactly what we wanted!
Service: Excellent service.
Product LACB06: No comment available
Service: I was pleased until I had to return an item which I thought was free returns. My package was too large so I had to pay £12. Poor communication
Product LACB06: Good, if slightly flimsier than I thought it would be. But should do the job perfectly.
Service: Very quick shipping, and well packed.
Product LACO10: Absolutely love the barn light - it is perfect on my converted barn !
Service: Well packaged and arrived quickly
Product : The barn lamp didn't work and will be returned, I don't know if this was a one off or normal hopefully the replacement when it arrives will be fine.
Service: The barn lamp didn't work but on contacting Garden Trading the customer services were quite happy to send another. I haven't yet tested the returns policy completely, hopefully it will work well
I recently bought 3 GT 'Belfast Lights' in Steel from John Lewis, but wanted a smaller version for adjacent to our front door, hooray for the 'Barn Light' from GT On-line!
Unfortunately when they arrived they were a completely different colour to my previous purchases. On contacting Customer Servives I was told that the John Lewis colour was a 'special', done only for them and that none of the On-Line colours would match.
Obviously I'm really disappointed as both lights are lovely and are great colours!
Customers Services came back to me quickly and were very apologetic - I just need to decide what to do!
I've rated 'poor' as I'm not sure that speciality colours are a good idea, especially when so many people check out 'the real thing' in shops before ordering on-line.
Service: Information on delivery good. Product lovely. Customer Services were good.
Product LACO10: Love them. Perfect for outside & in the porch
Service: Great service