• Orders will be dispatched within 3-5 working days | Free UK delivery on orders over £80

Replacement Shade for Swan Neck Light

Glass

£10.00
PRODUCT CODE: LAGL008
(25)

Ensure that your home is kept effortlessly lit and your outdoor Swan Neck Light is working at its best with our resilient Replacement Glass. Achieve continuing enjoyment by ensuring you're never without a replacement glass, perfect for...

  • FULL DESCRIPTION
  • Specification
  • Delivery
  • Help & FAQs
Ensure that your home is kept effortlessly lit and your outdoor Swan Neck Light is working at its best with our resilient Replacement Glass. Achieve continuing enjoyment by ensuring you're never without a replacement glass, perfect for those unexpected emergencies.
Replacement Shade for Swan Neck Light

Dimensions: H19 x Diameter 31cm
Thread diameter: 7.5cm

Crafted in Glass
Fits all Swan Neck and Arched Swan Neck Lights

Delivery Costs:   

  • Standard UK for orders over £80 – Free
  • Standard UK for orders under £80 - £4.95
  • Next Day - £7.50
  • Named Day - £6.50
  • Saturday and Sunday - £16.00
  • Our Click & Collect service is currently unavailable until further notice
  • Swatch-only orders - Free

Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.

Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.

For more information please see our delivery page.

  

Returns:

You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.

Your Questions

could you please confirm the dimensions of the glass replacement? The dimensions listed on the website could not be for the glass only. Thank you

Length: 16cm, Width: 11cm

Reviews

(25)
Customer rating:

Comments

THe product ios okay although it looks slightly smaller but sturdier tahn the original. I have two lights so I can compare with the other version.

Offe clints the options for delivery courier. DPD SUCKS!

I like Garden Trading products. And I have no issue in general with the them - my recent shop was for a replacement part for an item purchased 5 years ago. So they are great in follow up.

Unfortunately, the delivery service/courier they use (DPD) provdes extremely poor service in my area/for my address - I can't vouch for other places/addresses.

For first delivery attempt the delivery peson did not ring the bell so I missed the delivery despite bieng at home. This IS NOT the first time this has happened with DPD. For the 2nd delivery attempt, after a call to Garden Trading, I received a text indicating a failed delivery but when I enquired it turned out that the delivery person was in a completely different post code to mine. So it was not even a real 'failed delivery attempt' and it certainly was not my fault!

The person I spoke to at Garden Trading initially did what was necessary to try and resolve the issue and then passed me on to a DPD person who didn't apologise for their cock up and I felt as if I was being a bother. I do not think that they made any genuine effort to get my item to me, citing that "after 2 failed delivery attempts the syste didn't allow".... At this point I felt that they (DPD) did not really give a damn about me as a client and I recontacted Garden Trading to get my item delivered by a different service. A few days later my item was delivered by a chirpy Parcel Force person.

Unfortunately for me, I guess, I will not be using Garden Trading again because they swear by DPD. They were somewhat helpful in the end. But my experience has left a bitter taste as this is not my first extremely bad experience with the don't care attitude of DPD.

I have choices. I will exercise these in the future. I now ask if teh online shop uses DPD and avoid products that will be shipped via this company that does not care about me as a customer.

Customer rating:

Comments

Unfortunately the poduct was too small for my purpose and was returned.

The product was excellent but unfortunately it was too small. A phonecall to Garden Trading was very helpful and your colleague went beyond helping to try and establish whether there were any other products available but was unsuccessful. A return of the product was organised.

Customer rating:

Comments

product available - just what I needed

so pleased to be able to buy a replacement glass cover for my outside light

Customer rating:

Comments

Simple replacement glass - arrived very fast - hassle free

Arrived promptly - it was just a replacement glass for a light I purchased from Garden trading a few years ago - I was thrilled they did replacement glass - otherwise would have to buy a whole new light -

Customer rating:

Comments

The shade I purchased was exactly what I ordered great product.

I was very happy with the service and goods I recieved from Garden Trading both were excellent. They even sent me some extra screws for my lampshade fitting when I lost two of them which was very helpful. It is good to find a company that cares. Thankyou.

Customer rating:

Comments

excellent service. prompt delivery

good communication.prompt delivery

Customer rating:

Comments

Perfect replacement part.

Brilliant customer service, Jessie Chambers was awesome. Very happy to recommend.

Customer rating:

Comments

Fast delivery, good product!

Good communication, helpful and fast delivery!

Customer rating:

Comments

Just what I expected.good.

Glad to have found what I was looking for. Fast delivery and great product.

Customer rating:

Comments

Very good - item fitted ok.

Very good

Customer rating:

Comments

Quick and efficient service, item well packed.

Quick and efficient service, item was well packed.

Customer rating:

Comments

the product was ordered in good faith but did not fit the light fitting.
the product was in perfect condition

the product and service was excellent, however the glass bowl was not the correct size to fit the the light fitting.
The glass bowl has been returned.

Customer rating:

Comments

Excelent as always very very lpeased

very very good

Customer rating:

Comments

The glass is not as thick as the original it replaces.

Very helpful in measuring a glass light shade, so that I bought the right item. Well packed and quick delivery.

Customer rating:

Comments

Glass fits perfectly and looks fab

Fast efficient and would recommend.
Spent ages looking for replacement glass for outside light and discovered Garden Trading.

Customer rating:

Comments

Good quality but did not fit my light,but that was my fault for ordering th wrong one!!

First class service and would recommend

Customer rating:

Comments

So pleased replacements are available. We broke ours after a week!!

Excellent customer service (via phone).

Customer rating:

Comments

I was at first sent incorrect size glass but the correct replacement was well packaged and arrived next day.

Person I spoke to was very helpful when I ordered light. Very well packaged and arrived on time. Love the light! I subsequently broke the glass casing and was sent the wrong size. However they arranged collection and delivery of replacement next day. Can't fault the service.

Customer rating:

Comments

Perfect! Just in case we have accidents in the future - thank you.

Customer service on line was wonderful. Sadly the package was delivered to the wrong address and left with a neighbour of that address. Thankfully the person recognised my mothers name and took it round to her - although it was opened. It could have been a different story! Shame.

Customer rating:

Comments

Good to know replacement glass domes are available – easy to break as our light is mounted too low. Probably should have ordered a couple!

Good looking website that‘s easy to navigate.

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