Standard UK Delivery takes up to 5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You have 28 days from the date of receipt to return your goods to us. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product SBFG01: Excellent very good quality
Service: Excellent ! Lovely products , eco friendly as was packaging , I was very pleased with them.
Product BBIV02: Cute little bells. Cheap in the sale.
Service: Bought via a cashback site, which was the only reason why I bought specifically from this firm. They declined to pay out which meant I was £7 out of pocket. Just irritating.
Product SBFG01: These Southwold Bells look so impressive and distinguished on my tree. I cant recommend more highly.
Service: Garden Trading is luxury, my purchases are outstanding. I was so happy with the complete service from their easy to follow website, the prompt delivery, the packaging and the products themselves are top quality and look luxurious well worth the money. I would highly recommend. In fact my daughter has now purchased a gift for her friend and that friend has purchased since receiving her gift. Take a look at the website you will not regret it I promise.
Product SBFG01: Really pretty items, well made
Service: Very efficient service and great communication, really felt the personal touch. When an item was unavailable, they were in touch immediately offering me suitable alternatives.
Product SBFG01: As seen and described. Very pleased with them.
Unfortunately, one of the items I had ordered was no longer in stock as pictured on the website. I was contacted early on after ordering and offered either a refund or the new styled product at the sale price. Very well written email. No quibbles by choosing a refund.
Product BBIV02: Good quality christmas decoration.
Service: Excellent service. Items were well packaged and of good quality.
Product BBIV02: Adorable! I love these, can’t wait to use them next year.
Service: Brilliant, speedy and efficient
Product BBIV02: Beautiful items...slightly smaller than I thought
Service: Yes definitely use Garden Trading again.Purchased other items previously
Product SBFG01: Perfect so cute and soft for my tree!
Service: I recently ordered some Christmas decorations for next year I fancied a change of colour for my tree and one of the ornaments were broken inside the box. I contacted them to ask if I could send them back and they just happily replaced them without any hassle no need to return the broken one but they replaced a box of two!!
Product SBFG01: Excellent size and very good quality
Service: Arrived promptly in time for christmas as promised
Product SBFG01: lovely!!! SUPER fast delivery
Service: amazing service!! super fast processing and delivery
Product BBIV02: Lovely Christmas decorations.
Service: Kept informed regarding delivery.
Product BBIV02: Quaint decoration. Added to this year’s Christmas theme.
Service: First rate service, both in person and home delivery.
Product SBFG01: Really cute, unusual and look lovely.
Service: Lovely Christmas decoration. Easy website to navigate and continued updates to final delivery.
Product BBIV02: I love them! Will enjoy them for many years to come!
Service: Excellent products smooth delivery process - delighted with everything!
Product BBIV02: No comment available
Service: Great customer service, and everything arrived promptly!
Product SBFG01: Blend into the Christmas tree nicely
Service: Arrived on time, fire guard looks great. Even seems to keep the fire burning longer though that could be down to our immense fire building skills.
Product SBFG01: Beautiful decorations that look exactly as they do on the website.
Service: I would buy through Garrden Trading again. The products i ordered arrived promptly and were exactly as they had been advertised on the website.