Delivery Costs:
Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product PBLW01: Great product, great pet food store
Service: Fabulous, hiccup with damaged goods, was resolved very quickly. No issues great customer service thanks to Kayleigh.
Product PBLW01: Perfect little pet food bin. Looks great in our kitchen.
Service: Overall very happy with my purchase. Very stylish looking pet food bins - definitely the best out there. Only downside is that one bin was slightly crushed in transit, we were able to push it back into shape, but not perfectly meaning that I don't think the lid is 100% sealed when in place. This is fine because we're using that bin for cat litter, but if it was for food I would probably have to return because if the lid doesn't sit right the food would likely go stale.
Product PBLW01: Love this... tidies away unsightly cat food
Service: Products all arrived well packaged, gorgeous and a great price for the quality. Love ❤️ Very happy, would definitely recommend