Standard UK Delivery takes 7-10 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product BRWO17: Great product - bought as a birthday present!
Service: Great service and good quality product
Product BRWO17: Love these they look great, pan is heavy as you would expect
Service: Arrived on time but issue with damaged goods
Product BRWO17: Handy size Quality items Particularly like The trimmed edge on the shovel
Service: Uncomplicated website. Fast service. Fantastic items.
Product BRWO17: Nicely made & works well. Looks good by the fireplace.
Service: Great range, very good quality & genuinely good customer service. I love these guys!
Product BRWO17: Great product, good quality workmanship
Service: Great service, prompt delivery
Product BRWO17: Looks nice & is functional!
Service: No order tracking & very slow delivery/dispatch
Product BRWO17: The set looks great. It's sturdy and is good quality. Doesn't look cheap. Great purchase
Service: Great costumer service. I had a very small issue with my purchase which was quickly and efficiently sorted out. I am very pleased!
Product BRWO17: No comment available
Service: I think the service is very good . You inform me of any issues with the order .
Product BRWO17: Strong and sturdy. Very pleased.
Service: The items that I requested that were in stock arrived promptly. Still awaiting some items that I pre-ordered.
Product BRWO17: Much better than plastic. Dustpan holds a lot
Service: Lovely product and prompt delivery
Product BRWO17: Appears well made and exactly what I wanted for balcony area
Service: Great customer service and lovely products.