Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product JUGL01: Please see above. Was going to tick poor, but they are O.K.
Service: Easy website. Items arrived quickly and were well packaged.
Product JUGL01: The product,once replaced ,was satisfactory in every way,it was just a shame it was made unnecessarily difficult to replace the faulty item
Service: The item ordered arrived damaged,and I felt I had to jump through a lot of hoops to get it replaced including photographing the item and having to find somebody to help me to attach the photo to an email,both complicated and time consuming
Product JUGL01: As expected, I was replacing one I love which broke
Service: All good
Product JUGL01: My favourite
Product JUGL01: As expected.
Service: Rather slow arriving.