Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product BOTW06: Terrible. Wouldn’t recommend.
Service: Cheap ugly carafes that I didn’t end up using. Two arrived broken
Product BOTW06: Great alternative to jug for juice water and milk
Service: Quick and great communication but Huge box half falling apart and lots of airbag padding. Need to streamline the packaging and make it stronger on these big orders.
Product BOTW06: Attractive bottle for a good price.
Service: Goods arrived on time and were well packaged. Pleased with the whole order. Thank you.
Product BOTW06: No comment available
Service: Easy to order. Came quickly.
Product BOTW06: Great value item and very useful too
Service: Very efficient service
Product BOTW06: Gorgeous and a great price. Bought three, two for the dining table and one as a spare.
Service: Easy to order, great customer service. I needed them to change the order after I had placed it. Quick, simple and efficient- happy customer!
Product BOTW06: Good.
Service: Efficient and helpful when I needed to rearrange the delivery date.
Product BOTW06: Good solid glass at a reasonable price
Service: One item arrived broken and an email later it was sorted and a replacement came within in days - I cannot fault the service
Product BOTW06: Ordered by telephone - very good response. Pleased with goods although a delay in Delivery.
Service: Very satisfactory