Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product CHBE01: Adore this item! It looks so lovely I keep it on my landing even when there’s nothing to dry. I am able to dry all of my clothes without the sound of the blasted dryer.
Service: Brilliant efficient service. Updated constantly via email and text message so I could ensure I was home for delivery. Once again over the moon with my purchases all outstanding quality.
I would not recommend it to a friend, there is a tiny nail or something sticking out at the top where a dowel meets with the frame.
I thought it would be too much trouble to send it back, and worried about getting one that was worse.
Service: Very good speedy delivery, like the look of the products, pity about the one little snag.
Product CHBE01: My only criticism about the clothes horse is that the wooden peg at bottom is a bit flimsy, I feel, for the otherwise excellent build of this product.
Service: Just excellent. HAD to have flower buckets for important brief for my business and Jess had made sure my order complete and in time.
Product CHBE01: No comment available
Service: v good
Product CHBE01: Great quality only time will tell if it stands up to the laundry!
Service: Great service fast delivery and perfectly packaged.
Product CHBE01: Bit rough and untreated. Hope it improves with use.
Service: Delivery quick. Customer service efficient. Sent out replacement next day delivery and picked up damaged item at same time.
Product CHBE01: Clothes horse is very we'll made and I would recommend it.
Service: Excellent product and excellent service. product was well packaged and delivered on time.
Product CHBE01: Very aesthetically pleasing wooden Beech item, very natural and unobtrusive in any surroundings.
Service: Ordered on line, tracking information was good, Delivery was within time frame stated and efficient.
Product CHBE01: No comment available
Service: Pleased with the prompt delivery and the 10% Discount on next purchase.
Product CHBE01: Not the quality I was expected for the price, it has a poor finish, is not very sturdy and had a nailhead sticking out.
Service: My order reached me as specified but I was somewhat alarmed at the dusty old box that looked like it had been repackaged several times with a mountain of tape however the contents were new.
Product CHBE01: Makes laundry drying beautiful! Seems a sturdy product based on it's first use.
Service: Garden Trading is a great company who I always go to for lovely items for our home.
Product CHBE01: looks good - just hope it is durable - time will tell
Service: prompt service
Product CHBE01: Great - folds away nice and neatly when not in use.
Service: helpful staff and very quick delivery
Product CHBE01: My wooden clothes horse looks fine. Hav,nt had the opportunity to use it yet, it replaces a metal/plastic one that was an absolute nightmare to use. These traditional are normally really good, and don,t collapse every five seconds.
Service: Order came on time. Website is easy to use.
Product CHBE01: Basically, just what was looking for, but maybe the wood could have been finished a little more smoothly.
Service: Very well packed and arrived within a few days. At the time I was expecting another delivery with and I was able to track that. So, didn't disappear down the garden when delivery was imminent. Same firm delivered the clothes horse, but no tracking. Fortunate that I was here, but dis suggest where it could be left, if necessary.
Product CHBE01: Well made and very sturdy with great capacity for lots of washing. Looks great too.
Service: This company never fails to supply unique quality items for my home.