Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product FDBJ01: Was just as advertised good quality
Service: Was delivered in reasonable time
Product FDBJ01: Sturdy boot jack, my dogs can’t chew !
Service: Very happy with my purchases, glass item got broken in transit , one phone call to customer service and it was replaced, excellent service
Product FDBJ01: Just what we wanted. Fun, easy to use boot jack.
Service: Great range of products. Items arrived well packaged and easy returns orocess.
Product FDBJ01: Just as described and does the job nicely.
Service: Very quickly delivery and helpful staff.
Product FDBJ01: does what it was made for and quite useful
I have no problem with the following items I received Vence Planter, Small H41cm - Steel, Tap Hose Hanger in Thyme - Steel, Farringdon Boot Jack - Steel
However the Vintage wooden trug was very heavy - not mentioned in the information, it was poorly made and the bottom 2 pieces of wood didn't meet and overlaid the uprights. It would have cost me more to return than the actual price to return it as it didn't meet the measurements for free returns. When I emailed the company to explain this situation, I got a stock reply with no offer of help
Therefore I kept the trug and I wont be buying anything lese from this company
Product FDBJ01: Simple design but very functional. Easy to remove muddy boots!
The website was easy to negotiate. The seat cushions were just as described although on unpacking, each cushion was individually packed in an extremely dusty/dirty plastic bag. I understand that this was probably from storage - these cushions were in your sale - but my immediate response was disappointing. However, the cushions were perfect and just what we required.
The Boot Jack looks good and will be just what is needed to help remove those muddy wellingtons! Simple design but good.
The Wall Mounted Rotating Soap - just as I had hoped for! I haven’t fixed it to the wall yet as awaiting for for my husband! This soap brings back childhood holidays abroad & being fascinated with the soap, so thank you! The fragrance of the soap is not exactly as I imagined (almond) but pleasant enough.
The main packaging was good & sturdy and delivered on time.
Product FDBJ01: Perfect for the job. Arrived very quickly
Service: Perfect boot jack. Very speedy service
Product FDBJ01: Lightweight but efficient item looks lovely and rustic
Service: Fast delivery, well packed and updates throughout
Product FDBJ01: Great item, wish I'd bought one ages ago!
Service: Easy website, fast delivery, well packed.
Product FDBJ01: Does the job brilliantly!
Service: great products, reasonable prices, good service!
Product FDBJ01: Looks great and works well too
Service: Easy transaction from ease of choice, payment, quick delivery and pleased with products