Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product FSST03: The bottom gets a bit hot, which means we can't put it on the rug. It looks good, and coating the sparks.
Service: They are helpful. I have been buying their products for years. Also delivery is perfect, you know exactly when your products will come. They sell some lovely things.
Product FSST03: Looks great and it is as described on the internet.
Service: Great product and service. Would order again fro Garden trading.
Product FSST03: Very nice firescreen, looks just like it does online, very happy with it. Great because you can see the fire burning and the screen is very unobtrusive.
Service: Good quality goods, were promised before Christmas and delivered on that promise, good customer service.
Product FSST03: Great stylish screen for gas fire
Service: Great service and delivery
Gorgeous firescreen and amazing for the price. Mine did have a small defect but this was dealt with speedily by customer services. I love Garden Trading and have ordered many of their products.
They just keep on delivering - and long may they do so!
Service: Fabulous products and excellent customer service! First rate.