Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product BAWI07: The basket was perfect and exactly what I wanted! I would recommend this product to others - it looks beautiful in our home.
Service: I love Garden Trading!! Everything I have ordered has arrived perfectly and been exactly what I wanted. The website is easy to use and every product I have purchased has been as seen on the website - if not better. I would highly recommend the products and Garden Trading to others.
Product BAWI07: No comment available
Service: The product was packed very well and arrived quickly, ordered on Sunday here by Wednesday. Was given time slot before item arrived.
Product BAWI07: Perfect large basket. Strong. Exactly what we have been looking for
Service: Great website and service
Product BAWI07: Enormous! Holds enough logs for about three days so ends the daily trip to the log store. Robust, well made and attractive as well. Lots of compliments from friends when they see it.
Service: Excellent customer services; quickly rectified a mistake I made when ordering. Dispatched goods quickly within stated time frame. Website easy to use.
Product BAWI07: Large strong basket, just what I was looking for.
Service: Excellent service.