We love how tall and elegant this four-piece is. Who know something so functional could be so fancy? Perfectly position logs with the tongs, keep the fire roaring with the poker and don't forget to clean up afterwards with the dustpan...
We love how tall and elegant this four-piece is. Who know something so functional could be so fancy? Perfectly position logs with the tongs, keep the fire roaring with the poker and don't forget to clean up afterwards with the dustpan and brush. It's as easy as that.
Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product FSAB01: Good product, BAD experience
Service: Unfortunately very disappointed. Ordered a gift on 20th December to arrive before Christmas (in accordance with the deadline shown on website). Waited in for the delivery only to find out this was not going to arrive until after Christmas. Contacted customer services only to be told that despite the website showing "Last Day for UK Next Day Delivery - Friday 20th December" there was a time deadline of 1pm stated ONLY in the small print, shown separately from the Christmas delivery information. Had this been clear I would NOT have ordered, as it is my husband was left with no gift on Christmas Day. VERY disappointed.
Product FSSV03: This fireside tool set was a present for a family member so as they were very pleased with it I can give 5 stars on their behalf.
Service: First time using this company and have shown that it won’t be the last. My order was dealt with promptly and I was kept informed throughout.Delivery was on time hence 5 stars.
Product FSAB01: Box was labelled with description on arrival - amateur error!
Service: Good quality and value but spoilt by the box having a description on the side when delivered so spoilt the Christmas surprise....
Product FSSV03: It seems a good quality set although winter's not here yet so have yet to use them to their full potential.
Service: Nice website. Items arrived well packaged when they said they would.