Delivery Costs:
Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product SGIV01: Beautiful garland, was everything I expected it to be. Very good length and fantastic price for the quality. Would buy again.
Service: Fantastic quality items and fast delivery. Delivered by DPD which is a fantastic courier service.
Product SGIV01: Look lovely on the Christmas tree.
Service: Kept informed regarding delivery.
Product SGIV01: The Pom Pom star garlands I’d give 5 stars for design and style just a little shorter than I was expecting though measurements were on the website.
Service: I love Garden Trading products. Website easy to navigate and shop. Simple process followed by email updates. Product are slow to be delivered in our modern world of ‘need it now’. To be delivery time was fine and always a delight when they arrive
Product SGIV01: No comment available
Service: I waited ages for my order only to find it was the incorrect product - still waiting for a response from garden trading
Product SGIV01: Smaller than expected for the price
Service: This was very slow to arrive, and way smaller than expecting. Nice product but tiny for the price.
Product SGIV01: No comment available
Service: Always good quality and delivery within expected timeframe
Product SGIV01: Love them so adorable and unique
Service: Unique products and lovely sustainable packaging
Product SGIV01: Not quite as long as I’d hoped but very pretty yet to use as no decorations up yet.
Service: Very swift service and everything arrived in perfect condition.
Product SGIV01: Nice product, just as described on site
Service: Nice website, easy to use, quick delivery, good product exactly as shown on website, will use again
Product SGIV01: original christmas design, lovely quality, just like it appears on the website
Service: lots of great products to choose from, new breadbin and outdoor postbox are good quality
Product SGIV01: Lovely Garland looking forward to putting it up!
Service: Love Garden Trading and have many of their various products. Bought jars for my Pantry makeover... glass with a bamboo lids and they look great... just need to label them now :-)
Product SGIV01: Really pretty garlands, would buy again! They look exactly as they do on the website.
Service: I would buy through Garrden Trading again. The products i ordered arrived promptly and were exactly as they had been advertised on the website.
Product SGIV01: As imagined from image - pleased
Service:
Happy with products received.
One Order but delivery spread across two separate deliveries/days. Ordinarily this would be ok but delivery note implied full contents of the order were present. On inspection this wasn’t the case, so we contacted you to query. Thankfully the second delivery arrived the next day. You eventually replied to our email but rather dismissively of query. Customer Service is key.
Product SGIV01: Lovely xmas garland looking forward to decorating our treee!
Service: Excellent service and good quality products!
Product SGIV01: I liked it but wished it had been longer to stretch across my window twice.
Service: Lovely stuff!