Delivery Costs:
Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product SGFE02: Great quality and gave the feel of a country cottage in the snow, cozy and warm and welcoming. Definitely a delightful addition to our Christmassy feel ing home.
Service: I am absolutely blown away with my recent purchases from Garden Trading, the Christmas decorations were of high quality and very good value for money. The online service was so easy to follow and the delivery was very prompt. I could not recommend Garden Trading more highly. looking forward to my next purchase.
Product SGFE02: Love these. Hanging over bay window about new shutters. Again a sale purchase - what is not to like
Service: Excellent- kept up to date with progress and delivery in time
Product SGFE02: Really lovely..stars a bit smaller than I expected
Service: Yes definitely use Garden Trading again.Purchased other items previously
Product SGFE02: I have peeked at this sale purchased garland. The decorations are much small then I had envisioned. Having said that it’s cute and will appear next Christmas.
Service: Highly recommended, swift service under the current covid circumstances and perfectly packaged.
Product SGFE02: Pretty well made garland
Service: Beautiful products. I ordered Christmas stockings, garlands and a wreath. Quality is beautiful and we will be using them for years to come.
Product SGFE02: Lovely colours on the garland but it’s a little smaller than imagined!
Service: Customer service was very good!
Product SGFE02: Lovely great quality decoration
Service:
Great speedy customer service dealing with my queries.
Love the products this company offers. Received a couple of faulty items in the two orders that have been received and a missing item and all queries have been dealt with speedily and rectified.
Product SGGI01: Lovely decoration. Great quality
Service:
Great speedy customer service dealing with my queries.
Love the products this company offers. Received a couple of faulty items in the two orders that have been received and a missing item and all queries have been dealt with speedily and rectified.
Product SGFE02: The Garland is lovely, but the stars are small so it needs to be supplemented with other decorations to make an impact.
Service:
I really wanted to love this company, but they shouldn’t have run promotions over Black Friday if they didn’t have the resources to fulfil orders in a timely manner. Once the items finally arrived they were in beautiful packaging and I applaud the lack of plastic.
Garden Trading clearly have lovely products so despite the less than ideal experience with my first order I will be ordering from them again. Hopefully the experience will be better next time!
Product SGGI01: Smaller than expected but very pretty.
Service: I loved my items and customer service has been excellent. The ravello pot with handles was terrible quality, it had so many dents and cracks. I emailed customer service and the sent a replacement straight away but that ones just as bad! It’s a shame as quality is normally what I expect from this company and everything else has been lovely. I think it lets down the name a bit. I can’t fault the customer service though.