Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You have 28 days from the date of receipt to return your goods to us. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product SBGR01: Cute handy box that works with the shelving unit I have purchased.
The item was out of stock so I asked to be notified when it would be back. I then got a notification and I ordered it on the easy to use website. The delivery company sent we notification that it would be delivered when I was not going to be home so I changed it with no problem ( Very helpful lady )
The delivery came the delivery drivers were super friendly and helpful. It would help to get an idea what kind of time they would arrive on the morning of delivery like other companies do.
Product SBBL01: No comment available
Service: Great service! I was sent an incorrect item so I emailed them to let them know and they arranged for a a quick exchange the next day with DPD at my door - very impressive. Also my plant pots are lovely!