Delivery Costs:
Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
Returns:
To support our customers who are self-isolating, we have extended our returns period to 60 days. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product DMCO38: No comment available
Service: Good service
Product DMCO38: Perfect for the hallway and muddy boots! Narrow mat so still plenty of room but keeps the hall way clean, tidy and stylish
Service: Have used Garden Trading a number of times as I often find what I need from their website and the products are always good quality and stylish. Speedy delivery and not too much packaging.
Product DMCO38: Bargain price and lovely design.
Service: Everything lovely and as described.
Product DMCO38: Nice mat good quality as described
Service: Quick and easy ordering and delivery
Product DMCO38: As it looks in the photo, long and narrow but great quality.
Service: Really impressed with the quality of products, speedy delivery and well packaged. Would definitely recommend and use again.
Product DMCO38: Great service, items arrived quickly and were good quality - just as described on the site.
Service: Great service, I received email updates to tell me where my order/parcel was and itl arrived promptly and very well wrapped. The item itself was just as the photograph and description provided
Product DMCO38: Perfect size for the space
Service: Kept up to date on delivery and products amazing!
Product DMCO38: Loved the product and it was really well priced. The quality was excellent and it’s perfect for the space. Really pleased and would purchase again.
Service: Great service. Easy to place my order on the website, the product was competitively priced and great quality. It arrived quickly via a reliable courier service, and I would definitely purchase from Garden Trading again.
Product DMCO38: Really nice little mat. Seems good quality. Size as stated. No issues.
Service: First time using garden trading. Good price, quick delivery, quality item. No issues at all.
Product DMCO38: Couldn’t be happier with my purchase.
Service: I was looking for a small mat and this was perfect. I thought I would probably have to have something made and Then I found this in my search. Not expensive either so a win win situation.
Product DMCO38: Great for putting under the dog bowls, as well as a step matt
Service: Excellent service, arrived well packaged and promptly.
Product DMCO38: Beautiful mat as always x
Service: The most excellent customer service
Product DMCO38: Very nice door mat, good quality
Service: Fabulous, hiccup with damaged goods, was resolved very quickly. No issues great customer service thanks to Kayleigh.
Product DMCO38: Great value. Just the job!
Service: Quick service, lovely people and great products
Product DMCO38: No comment available
Service: The coir mat was received promptly and fits in the space we had in mind. Only trouble is on the website you say that it can go inside or outside but the label attached to it says indoors only so a little misleading.
Product DMCO38: GIFT FOR DAUGHTER AT XMAS
Service: EXCELLENT SERVICE AND PRODUCT
Product DMCO38: I have already done this above!!!
Service: Excellent - the oblong doormats arrived in a couple of days. They are already in place on the doorsteps to the outside (which are painted white) so have saved me having to clean up the doorstep every time you go outside, even though there are bigger mats outside. The steps are wide, so perfect for your 75x 25 mats.
Product DMCO38: Great product thank you - as described
Service:
Happy with products received.
One Order but delivery spread across two separate deliveries/days. Ordinarily this would be ok but delivery note implied full contents of the order were present. On inspection this wasn’t the case, so we contacted you to query. Thankfully the second delivery arrived the next day. You eventually replied to our email but rather dismissively of query. Customer Service is key.
Product DMCO38: Still not here, deadline missed
Service: Parcelforce as usual when I’ve ordered from Garden Trading is awful. Meant to deliver last week and still no parcel.
Product DMCO38: Fabulous door mats, so stylish, have had lots of lovely comments in them.
Service: Quick delivery, well packaged, great service, kept updated on order status, highly recommended.