Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product TCLW01: Lovely gift for friend who has moved to the seaside
Service: The items arrived well packaged and I am very pleased with them. I was expecting delivery within 5 working days and it was actually 8 (10 days) so I missed a birthday but the recipient was still pleased despite the present being late. I was kept well informed of my delivery once it was on it's way.
Product TCLB01: GREAT LOOKING AND JUST WHAT I WANTED . THANK YOU
Service: VERY GOOD AND FAST SERVICE ITEM AS DESCRIBED. I WILL USE THIS COMPANY AGAIN
Product TCLW01: A simple, classic design.
Service: I had problems completing the order online. Garden Trading phoned me so that I could furnish my details and complete the purchase. They were charming. The item arrived bang on time, so no wasted time waiting. The item was just what I wanted.
Product TCLW01: Looks great! It’s easy to use.
Service: Easy to use website and kept informed about delivery regularly. Excellent goods.
Product TCLW01: Looks nice, bought as a gift. A useful item to have living by the sea.
Service: Excellent service, goods arrived very quickly considering the current situation. Lovely quality products, some bought for me and some as gifts.
Product TCLW01: It’s a great product, so useful for timing beach walks. It’s also smart.
Service: The service was very quick and efficient despite such difficult times during lockdown.
Product TCLW01: Looks lovely just waiting for the tides to start the clock!!
Service: Really good
Product TCLW01: Paid extra for guaranteed delivery by Monday, got it on Saturday - brilliant
Service: Ordered the tide clock for a friends birthday, ordered it on Friday got it on Saturday - brilliant! Looks lovely, just waiting for the full moon to set it.