Standard UK Delivery takes 3-5 working days. Next Day orders must be placed before midday for delivery the following working day. If a Next Day order is placed after midday on a Friday, or over a weekend, delivery will take place the following Tuesday. Named day delivery can be placed up to 2 weeks in the future.
Pre-order items will be delivered on the date specified at the time of ordering. Pre-order dates are subject to change, for an updated date of arrival please contact our customer services team directly.
For more information please see our delivery page.
You can return items to us within 14 working days of receipt. All we ask is that you return the goods in all their original packaging and condition, including the outer box and in a re sell-able condition. We are not able to issue refunds for goods that are not returned in a re sell-able condition. Please note, returns charges may be applicable dependent on the item(s) you are returning. For more information please see our returns page.
Product EV50: Helpful and quick service
Service: Fantastic service , really helpful staff
Product EV50: Haven’t received it yet!!!
Service: I placed my order in the summer it’s now October and I’m still waiting! I will never order with them again- really bad sevice.
Product EV50: Straightforward, would use again
Service: Straightforward, would use again
Product EV50: Terrible. Bought a a voucher for my wife's birthday and it never arrived. Though I have just had an email saying it has now been dispatched, just the two weeks late. But god knows whether it will arrive or not.
Service: Terrible. Bought a a voucher for my wife's birthday and it never arrived. Though I have just had an email saying it has now been dispatched, just the two weeks late. But god knows whether it will arrive or not.