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Return Order Items

We are sorry to hear that you would like to return item(s) to us.  

How to return or exchange items

Please remember that if you decide within the first seven working days of receipt that the goods are not to your satisfaction you may return them to us. All we ask is that you return the goods in their original packaging and condition.


Please contact our customer services by email at customerservices@gardentrading.co.uk or call 0845 608448 stating your reason for return and whether you would like an exchange or refund. In the case of a damaged product, please do send over an image where possible for us to pass on to quality control.

Please visit our Terms and Conditions for full details on the return process.