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Those Little Touches
19 November 2013
Customer service is everything for an online business like ours and we love hearing from our customers when they have received great service, so we thought we'd share with you all a little bit of favourable 'publicity' from home magazine, House Beautiful. It commends Kayleigh who works in our customer service team, whose empathetic attitude prompted Zena, one of our customers to write this complimentary letter to the magazine. Kayleigh, who has been with us for almost 4 years says 'customer service is about those little touches'.
Thanks Zena - we love our customers!
Congratulations to Kayleigh who recently got married too!